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8 Strategies to Optimize Your eCommerce Store

October 23, 2023

Within this article, we will dive into eight effective strategies to optimize your eCommerce website, ensuring it operates at peak performance.

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Summary

Start ecommerce website optimization with the pages shoppers use most. Check mobile usability, loading speed, product information and checkout. Make one clear change at a time, then compare shopper outcomes with a reliable baseline.

  1. Make the store easy to use on mobile.
  2. Reduce delays on important shopping pages.
  3. Make sharing and social links useful.
  4. Show clear product images without oversized files.
  5. Write product descriptions that answer buying questions.
  6. Use clear page titles, descriptions and internal links.
  7. Offer suitable payment methods.
  8. Test changes and monitor their results.

1. Make the store easy to use on mobile

Open your home, collection, product and cart pages on a real phone. Check whether shoppers can read the text, tap controls, choose a variant and add an item to the cart. Fix overlapping elements, small tap targets and forms that are difficult to complete. Test the full journey rather than relying on a desktop preview.

2. Reduce delays on shopping pages

Use PageSpeed Insights to investigate slow pages. Review large images, third-party scripts and apps that add work to the browser. Start with a heavily visited product or collection page. Record the result before changing anything, then compare the same page and device type after the change.

A faster measurement alone does not prove a revenue gain. Review checkout completion, orders and customer feedback alongside performance. See our Shopify speed guide for more ways to investigate delays.

3. Make social links useful

Link to active brand accounts and check that sharing controls open the intended page. Give shared pages a relevant image, accurate title and clear description. Avoid adding widgets that distract from shopping or create unnecessary loading work.

4. Show clear product images

Use images that help shoppers understand the product: different angles, useful close-ups and a sense of scale. Supply descriptive alt text for meaningful images. Choose file sizes and dimensions appropriate to the space where each image appears, then check image quality on both a phone and a larger screen.

5. Answer buying questions in product descriptions

State what the product is, who it suits and the details needed to choose it. Include relevant sizing, materials, compatibility or care information. Use short paragraphs and lists for details shoppers compare. Keep delivery, returns and other important conditions easy to find.

6. Give each page a clear search purpose

Write a distinct title and description that match the page. Use descriptive headings and link to related products, collections and guides. Check that important links work. Avoid promising rankings or treating a performance score as a guarantee of search visibility. Our SEO guide covers additional checks.

7. Offer suitable payment methods

Choose payment options that fit your customers, market and payment provider. Confirm fees and availability before enabling a method. Test successful and failed payments, mobile checkout and any required authentication. Make the total price and relevant payment conditions clear before a shopper commits.

8. Test and improve with evidence

Set a specific goal for each change. Track a primary outcome, such as completed orders, and a safeguard, such as errors or support requests. Compare equivalent periods and account for promotions, traffic mix and tracking changes. Use experiments when appropriate, and document what changed so the result can be interpreted later.

Common questions

Where should an ecommerce team start?

Start with a high-traffic page or a documented point of friction. Follow the journey on a phone, review performance data and check the information shoppers need to buy. Prioritize issues that prevent a task from being completed.

How do you know whether an optimization worked?

Compare the intended outcome with a baseline and check for unintended effects. A higher reported conversion rate can reflect a change in traffic or measurement, so review orders and revenue as well.

Should every change be launched at once?

Usually, smaller releases are easier to assess and reverse. Keep a record of each change and its purpose. Coordinate releases when several changes depend on one another.

Faverio, Michelle. “For Shopping, Phones Are Common and Influencers Have Become a Factor – Especially for Young Adults.” Pew Research Center, Pew Research Center, 21 Nov. 2022, www.pewresearch.org/short-reads/2022/11/21/for-shopping-phones-are-common-and-influencers-have-become-a-factor-especially-for-young-adults/.

Milliseconds Make Millions - Deloitte Us, www2.deloitte.com/content/dam/Deloitte/ie/Documents/Consulting/Milliseconds_Make_Millions_report.pdf. Accessed 10 Nov. 2023.

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